Costs too high?

Product intros or availability too slow?

Quality needs improvement?

Supply chain issues in China, Mexico, or the U.S.?

We spent our careers facing these pain points. We can help! 


Tech startups and large companies in the Bay Area and around the world have turned to our team for Tactical and Strategic Expertise in Operations, Product Development, Product Management, Project Management, IT, and HR.

We enable you to:

  • Accelerate progress by adding the right resources to augment your internal skills and leadership capabilities

  • Meet your goals for cost, quality, and time-to-market

  • Grow and scale on a solid foundation


Why Ops On Tap?

  • We have experience working with startups and large companies – taking you from where you are to where you need to go
  • We become an extension of your team – providing deep subject matter expertise and additional bandwidth
  • We have a unique and effective approach to developing and launching new products – born from experience running all key functions in consumer electronics, enterprise, and industrial hardware companies 
  • We know how to build a scalable, responsive, and cost-effective supply chain
  • We are a tight-knit team with diverse experience that collaborates to solve your toughest challenges


Product Development and Introduction

  • Product Roadmap Creation and Maintenance
  • Cross Functional New Product Introduction (NPI) Process and Project Management
  • Key Supplier/Component/Manufacturing Partner Selection, Request For Proposal (RFP) Process
  • Product Cost Estimates and Modeling
  • Prototype & Design Readiness Assessments
  • Critical Business Terms and Commercial Agreements, Development Agreements, and Master Service Agreements (MSA)
  • Manufacturing, Test & Quality Engineering
  • Regional On-site Support (China, Mexico, US)

Supply Chain Management    

  • CM/ODM/JDM/OEM and Critical Component Partner Management
  • Cost Benchmarking and Modeling
  • Negotiation Strategies and Assistance
  • Product Life Cycle Management (PLM)
  • 3PL Selection, Logistics, Reverse Logistics, Refurbishment & Repair
  • Customer Service
  • ERP System Selection and Implementation
  • Supply & Demand Planning and Forecasting

Building Capabilities

  • Executive Coaching
  • Leadership Development
  • Functional Planning to Evolve Capabilities as Needed
  • Skills Assessment and Team Development
  • Interviewing and Candidate Selection


  • Operations Strategy to Meet Business Goals
  • Market & Channel Driven Supply Chain Design
  • Distribution and Fulfillment Strategy


Founders and Principals

Jim Booth

Jim specializes in hi-tech operations with a focus on supply chain, procurement, and EMS management. He has worked for some of the largest and most well-known tech companies such as IBM, Gateway Computer, and Quantum. For over ten years, Jim has been an operations consultant and he is recognized throughout the industry for developing and implementing best in class cost and lead-time reduction techniques, processes, and decision tools.  Jim was named by The Supply Chain Executive as a “Pro to Know” for his pioneering lead-time profiling techniques to help manufacturers reduce lead times, improve flexibility, and increase supply chain effectiveness across Operations.


G. Fred Forsyth            

Fred began his 25-year romance with Silicon Valley as Sr. VP of Worldwide Operations at Apple Computer.  Prior to that he worked with General Electric and is a graduate of their highly regarded Manufacturing Management Program. He followed his G.E. experience with a variety of increasingly challenging global manufacturing assignments at Digital Equipment Corporation.  After Apple, Fred gained valuable insight into the contract manufacturing/EMS industry as President of the Americas for Solectron; gained experience in the very seasonal, cost competitive educational toy industry as COO of LeapFrog; and was CEO of NewRoads, Inc., a start-up company that provided logistics and information services to online retailers.  Fred has a BSEE from the University of New Hampshire, an MBA from Babson College, and is a graduate of Insead’s Executive Management Program.  For the past 10 years, Fred has been providing operations, supply chain and new product introduction expertise to hi-tech companies as well as executive coaching for CEO’s and their staffs.  


Andre Neumann-Loreck

Andre began his Ops career working in a hi-tech factory in Nagano, Japan.  He has worked in and supported factories in Japan, the U.S., Europe, and all across Asia. At Quantum, Andre participated on and led Product Teams that defined, developed, and launched high volume disk drives into the market. Andre has led Operations and Engineering in large and small companies. Prior to founding Ops On Tap, Andre was the VP of Engineering and Operations for Cisco Consumer Products (Linksys and Flip Video) and before that he was at Pure Digital Technologies (Flip Video) where he was hired as the VP of Ops, established the supply chain, and built the Ops team before being promoted to COO. Andre loves working with startups and is passionate about Operations, New Product Introduction, Supply Chain Strategy, Negotiations, and Organizational Design.


Jean-Pierre Patkay

Leveraging 35 years as an engineer and executive in hi-tech, Pierre has been consulting to large and small companies for almost 10 years.  His primary interest is measurably improving executive and cross-functional team performance.  This usually translates into creating a tight link between strategy and execution, enthusiastic participation, selective coaching, and continued learning.  Pierre began his career as a design engineer at Hewlett Packard in the field of Fourier analysis.  Over the years at HP, Quantum, and 3Com, he progressed into executive leadership roles (technology, manufacturing, supply chain, IT, marketing, and division management).  He has also held several C-level positions in small companies and several board director positions.  He has hands-on experience in product development, advanced manufacturing, automation, insourcing and outsourcing, program management, negotiations, accelerating time-to-market and supply chain, sales (B2B, OEM, consumer), globalizing, meeting customer needs, and improving financial performance. His educational training combined technical (EE) and business interests at Harvey Mudd College and Stanford University.      


Senior Consultants


We have developed a strong team of associates with deep expertise and proven skills in areas such as manufacturing engineering, quality, DFM analysis, benchmarking, sourcing, distribution & fulfillment, supply & demand planning, PLM, and ERP systems.


Mike Brown
Under Mike’s leadership as President and CEO of Symantec, the world’s leading security firm, the company shipped 40+ new and updated products in less than a year. Mike joined Symantec's Board of Directors following the company's merger with Veritas Software in July 2005, and previously served as Chairman and CEO of Quantum Corporation. Mike led Quantum as it grew from $3 billion to $6 billion in revenues and held market leadership positions in primary storage, secondary storage as well as back-up and archiving solutions. He has been a Board Member and Chief Executive Officer and coach for several successful technology companies prior to their acquisitions, including EqualLogic, Line 6 and The Echo Nest. 

Richard Hagberg
Dr. Hagberg has practiced as a consulting psychologist and organizational consultant for more than 30 years. He has gained a reputation as an expert in effective leadership and organizational culture and has been the personal coach to more than 600 company presidents and CEOs. As the founder of Hagberg Consulting Group, Rich was instrumental in growing HCG to its widely recognized and respected status. His company was acquired by Accenture in May 2006 and he re-launched Hagberg Consulting Group in 2009. He has conducted research on effective and non-effective leadership, the relationship of culture and leadership, attracting and retaining talent, and successful organizational change and has been featured in Fortune Magazine, Forbes Magazine, Business Week, The Wall Street Journal, Entrepreneur Magazine, US News & World Report, Inc. Magazine, CNN, Business 2.0, and the NBC Nightly News. Rich earned his BA from UCLA and his MA and Ph.D. in counseling psychology from Washington State University. 

Hiroshi Matsumoto
For forty years, Mr. Matsumoto worked for Fuji Electric, Japan. During this time, he was as a member of the Board of Directors and Executive Officer for three divisions. Matsumoto was also the President of Fuji Electric Corp of America in New York City and launched marketing for power conversion equipment in North America. As an executive officer of Fuji, Matsumoto managed International Sales, setting up networks in Asia, Middle East, and Europe. He also managed the Electronics Component Division from R&D to marketing for photoconductive drum for copy machines and hard disk drives. As a corporate officer, Matsumoto lead the transition and modernization of Fuji’s corporate procurement organizations. In this role, he was responsible for all purchasing policies, vendor qualification, cost and lead-time reduction, and IT. Mr. Matsumoto resides in Shinjuku, Tokyo.

Harry W. (Webb) McKinney
Webb is currently a management consultant with a primary focus on merger integration and leadership development. He also serves on the board of Smart Modular Technologies and four non- profit organizations: RAFT, ALF, Alearn, and Civic Ventures. Webb retired from HP in 2003 after 34 years of service. He began as a marketing and product development engineer and rose to a variety of executive positions which include: Executive Vice President, leading the integration of HP and Compaq; President of Business Customer Organization, responsible for worldwide sales, marketing, and delivery of all HP products and services to large, medium, and small businesses; Vice President and General Manager of HP’s PC business with worldwide responsibility for the development, manufacturing and marketing of the Personal Systems Group's commercial desktop, mobile computing and server businesses; General Manager of Home Products Division, leading HP's initial entry into the consumer market for home computing products, and General Manager of multiple software divisions in Silicon Valley and abroad. Webb holds bachelors and masters degrees in electrical engineering from the University of Southern California. 



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